Safe and Responsible Platform

7pp Responsible Gaming — Your safety is our first priority

7pp believes entertainment should always be enjoyable. We provide strong tools and support to keep every player safe.

21+

For ages 21 and above only

What is responsible gambling and why does it matter?


Online gaming and betting is a form of entertainment. But when it is no longer under control, it can cause financial, mental and social problems. Responsible gaming at 7pp means you are playing consciously, within your financial limits and purely for entertainment. Never think of gaming as a source of income or a way to solve financial problems.

We believe every player should have full control over their gaming. That is why 7pp's platform offers multiple protective tools — from deposit limits to the option to temporarily close your account entirely. If you feel gaming is having a negative impact on your life, our 24/7 live chat support team is always here for you.

Following responsible gaming guidelines is not only for yourself — it is also for your family and loved ones. 7pp wants your gaming experience to always be enjoyable, safe and controlled.

Our Protective Tools


Deposit Limit

Set the maximum amount you can deposit per day, per week or per month. Once this limit is set, it will not be possible to deposit more than the specified amount. The minimum deposit at 7pp is ৳500. Lowering the limit takes effect immediately; a 24-hour cooling-off period applies for increases.

Time-Out and Breaks

If you feel you need a short break, you can temporarily close your account for a set period. A time-out period can range from 24 hours to 30 days. During this time you will not be able to place any bets or make any deposits.

Self-Exclusion

If you feel gaming is getting out of control, use the self-exclusion tool. It deactivates your account completely for a longer term. Once self-exclusion is activated, it cannot be cancelled before the set period ends. This is the strongest protection measure available.

Loss Limit

Set how much you are willing to lose. Once the set loss limit is reached, the platform will automatically stop accepting bets for that period. This is an effective way to protect your budget.

Reality Check

Receive reminders at set intervals — how long you have been playing, how much you have won or lost. These notifications help you stay aware and make informed decisions.

24/7 Support

Contact our live chat support at any time with any concern. Our team speaks Bengali and is always ready to assist with responsible gaming matters.

21+ Age Policy — Our strict rule


7pp is for ages 21 and above only. Opening an account or gaming by minors is strictly prohibited. An age verification process is in place at registration and ID verification may be requested at any time.

If a minor in your household can access online gaming sites, use parental control software on your device. Do not share your account password or login details with anyone else.

⚠️ What you can do to protect minors

Follow the steps below to keep your device and account secure:

  • Always log out after logging in and do not save your password.
  • Keep parental controls active on your device.
  • Never share your account credentials with any other member of your household.
  • If you suspect a minor has used your account, notify support immediately.

Recognising the signs of problem gambling


If you notice the following signs in yourself, it is time to seek help. Stay aware.

Continuing to gamble even when facing financial difficulty.

Placing larger bets to try to win back lost money.

Hiding your gambling activity from family or friends.

Neglecting work, studies or family responsibilities to gamble.

Trying to take a break from gambling but failing.

Using gambling as a way to escape from everyday stress.

Taking on debt or selling assets to fund gambling.

Feeling restless or irritable when unable to play.

How to activate protective tools


1

Log in to your account

Log in to your 7pp account. If you do not have an account, complete registration first. Make sure you are at least 21 years of age.

2

Go to account settings

Click the profile icon and navigate to the "Responsible Gaming" section. You will find all protective tools here.

3

Set your preferred limits

Set a deposit limit, loss limit or session time limit. Lowering limits takes effect immediately; a cooling-off period applies for increases.

4

Time-Out or Self-Exclusion

Choose time-out for a temporary break. If you need a complete long-term break, activate self-exclusion. You will need to wait through the set period before this step can be reconsidered.

5

Get support if needed

If you run into any issues or need help using a tool, contact our 24/7 live chat support. Our team speaks Bengali and your privacy will be fully protected.

How to get support


You are never alone. Our support team and the channels below are always here for you.

Live Chat Support

24/7 live chat in Bengali. Talk to us about any issue and we will assist you with full confidentiality.

Email Support

Write to us with details:
[email protected]
We will respond promptly.

Read our FAQ

Find common questions and answers about responsible gaming and account management on our FAQ page.

Responsible Gaming — Common Questions


Yes, but rules apply. Lowering your deposit limit takes effect immediately. However, if you want to increase your limit, you must wait through a specific cooling-off period. This rule protects you from making decisions based on impulse.

Even after activating self-exclusion, you can still withdraw the balance remaining in your account. Contact our support team via live chat to process your withdrawal. The minimum withdrawal at 7pp is ৳1,000 and is usually completed within 10–45 minutes.

Time-out is a temporary break — from 24 hours up to 30 days. Once the set period ends, your account is automatically reactivated. Self-exclusion is long-term — typically from 6 months up to permanent. Once activated, it cannot be reversed before the set period ends. If gaming feels like it has become a real problem, self-exclusion is the right choice.

Report it to our 24/7 live chat support immediately. Our team will review your account activity and take the necessary steps. Also change your password and enable parental controls on your device.

Yes, all of 7pp's responsible gaming tools — deposit limits, loss limits, time-out, reality check and self-exclusion — are completely free. There are no additional charges for using them.

Play safe, stay happy

Responsible gaming is part of our culture at 7pp. Enjoy our games today — safely, in control and with fun.