7pp Privacy Policy — Your Information Is Our Responsibility

7pp ("we", "our") is a trusted online entertainment platform in Bangladesh. When you use our website https://7pp.cam, certain personal information about you is collected and processed. This Privacy Policy will inform you — what information is collected, why it is collected, how it is used, and what your rights are. By using our site, you are considered to have agreed to this policy.

1 What Information Is Collected

When opening an account at 7pp, completing transactions, or using customer support, we may collect the following types of information.

1.1 Information You Provide

• Full name and date of birth (for age verification)
• Email address and mobile number
• Home address and national ID number (for KYC verification)
• Payment information — bKash, Nagad, or Rocket account numbers (full numbers are never stored)
• Any information or messages you provide when contacting customer support

1.2 Automatically Collected Information

• IP address and device type
• Browser version and operating system
• Time of site access, pages viewed, and session duration
• Browsing behaviour collected through cookies and related technologies
• Referral source (where you came from to reach our site)

1.3 Information Received from Third Parties

Information may be verified from trusted third-party services for fraud prevention and age verification purposes. This information is used solely to confirm identity.

2 Purpose of Using Information

We use your personal information only for the following legitimate purposes. It is not used for any other purpose.

• Account Management: Registration, login security, and maintaining your profile correctly.
• Financial Transactions: Processing deposits (minimum ৳500) and withdrawals (minimum ৳1,000); ensuring withdrawals are completed within 10–45 minutes.
• KYC and Age Verification: Ensuring that only those aged 21 or above may use the platform.
• Customer Support: Resolving your issues and providing assistance via 24/7 live chat.
• Security and Fraud Prevention: Detecting suspicious activity and keeping accounts secure.
• Legal Obligations: Complying with applicable laws, regulations, or instructions from regulatory authorities.
• Service Improvement: Analysing user experience to further improve the platform.
• Promotional Communications: Sending special offers or updates with your consent — you may unsubscribe at any time.

3 Data Storage and Security

7pp places the highest priority on the security of your information. We have adopted industry-standard security measures.

3.1 Technical Safeguards

• SSL/TLS Encryption: 256-bit SSL encryption is used for data transmission.
• Data Encryption: Stored sensitive information is kept in encrypted form.
• Firewall and Access Controls: Multi-layered security measures to prevent unauthorised access.
• Regular Security Audits: Periodic security testing conducted through third-party experts.

3.2 Retention Period

Your information is retained for as long as your account remains active. Even after account closure, some information may be kept for a specified period to meet legal obligations. Once the required period has ended, information is securely deleted.

4 Data Sharing and Third Parties

7pp never sells your personal information or shares it with third parties for commercial purposes. Information may be shared in the following limited circumstances.

4.1 Service Providers

The minimum necessary information is shared with trusted partners for payment processing (bKash, Nagad, Rocket), KYC verification, and managing technical infrastructure. These partners are contractually bound to comply with the terms of our privacy policy.

4.2 Legal Obligations

Information may be provided to authorities in the event of a court order, government inquiry, or other legal requirement. In such cases, we will endeavour to notify you in advance wherever possible.

4.3 Business Transfers

In the event of a business merger or acquisition, user information may be transferred. However, the new entity will also be required to comply with the terms of this privacy policy and you will be informed in advance.

4.4 International Data Transfers

In some cases, information may be processed on servers in other countries for technical service purposes. In such cases, we ensure that international data protection standards are being followed.

5 Cookie Policy

Cookies and similar technologies are used on the 7pp website to improve your browsing experience and ensure the functionality of the site.

5.1 Types of Cookies

• Essential Cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
• Functional Cookies: For remembering your language preferences and site settings.
• Analytics Cookies: For analysing site usage and making improvements — collects anonymous data.
• Promotional Cookies: For showing relevant content — dependent on your consent.

5.2 Cookie Controls

You can manage or delete cookies at any time from your browser settings. However, disabling essential cookies may cause some parts of the site to not function properly. Cookie settings by browser: Chrome → Settings → Privacy → Cookies; Firefox → Options → Privacy & Security; Safari → Preferences → Privacy.

6 Your Rights

You have the following rights regarding your personal information and 7pp respects them.

• Right to Access: If you wish to know what information we hold about you, contact us — we will provide the information within 30 days.
• Right to Correction: If there is any error in your information, you may request that it be corrected.
• Right to Erasure: In certain circumstances you may request that your information be deleted, though some information may need to be retained for legal reasons.
• Right to Restrict Processing: In certain cases you may ask that the use of your information be restricted.
• Data Portability: You may request to receive your information in a structured format.
• Right to Withdraw Consent: You may withdraw your consent to promotional communications or optional data processing at any time.

To exercise any of the above rights, email us at: [email protected] — we will respond within a maximum of 30 working days.

7 Child Protection

7pp is for those aged 21 or above only. We do not intentionally collect information from any minor. If information from a minor is inadvertently submitted to us, it will be deleted immediately upon becoming aware of it and the associated account will be closed.

If you believe a minor is using our platform, please notify us immediately via live chat or at [email protected].

8 Responsible Gaming and Data Protection

Responsible gaming is a core value of our platform. Using information related to your gaming behaviour, we can identify potentially problematic behaviour and provide support where needed.

This information is used solely for your protection — it is never sent to third parties for marketing purposes. For more information on responsible gaming, please visit our Responsible Gaming page.

9 Policy Changes

7pp may update this privacy policy from time to time. For significant changes, we will notify you in the following ways:

• A notification will be sent to your registered email.
• The "Last Updated" date at the top of this page will be changed.
• A notice of important changes may be shown when you log in to the site.

Continued use of the site after changes have been made will be considered as your consent to the new policy. It is therefore recommended that you review this page regularly.

10 Definitions and Explanations

The meanings of key terms used in this policy are given below.

• Personal Information: Any information that can identify a specific individual — such as name, address, email, or national ID number.
• Processing: Any operation performed on information — collection, storage, use, transfer, or deletion.
• KYC (Know Your Customer): The process of verifying a customer's identity — an internationally recognised method for preventing financial crime.
• Data Controller: In this case 7pp, which determines the purpose and method of processing your information.
• Data Processor: Third-party service providers who process information under our instruction.

11 Contact

If you have any questions, comments, or complaints about this privacy policy, please contact us.

• Email: [email protected]
• Live Chat: 24 hours a day, 7 days a week — support in Bengali
• Response Time: Maximum 30 working days for email; immediate via live chat.