7pp Terms and Conditions
Please read these terms and conditions carefully before using the 7pp platform. This document defines the relationship between you and 7pp.
These terms and conditions were last updated in January 2026. Continued use of the site means you have accepted these terms.
- 1. Definitions and Introduction
- 2. Eligibility and Age Requirements
- 3. Account Registration
- 4. Deposits and Withdrawals
- 5. Bonuses and Promotions
- 6. Gaming Rules
- 7. Prohibited Activities
- 8. Account Suspension and Closure
- 9. Privacy and Security
- 10. Responsible Gaming
- 11. Limitation of Liability
- 12. Changes to Terms
These terms and conditions ("Terms") form a legal agreement between the entity operating the 7pp platform and any user of the platform. By accessing the 7pp website, creating an account, or using any of its services, you confirm that you have read, understood, and agreed to abide by these Terms in full.
Important: These Terms contain information about your rights and responsibilities. If you do not agree with any term, please do not use this platform.
01 Definitions and Introduction
The following terms used in these Terms and Conditions carry defined meanings that apply consistently throughout the document:
1.1 Key Definitions
- "Platform" or "Site" refers to the 7pp website and all its associated services.
- "User" or "You" refers to any person who accesses or uses the platform.
- "Account" refers to each user's registered personal gaming account.
- "Real Money Balance" refers to actual funds deposited into the account.
- "Bonus Balance" refers to additional funds credited through promotions, which are withdrawable subject to meeting specified conditions.
- "Wagering Requirement" refers to the number of times a user must wager bonus funds before they can be withdrawn.
1.2 Applicable Law
These Terms are governed and enforced in accordance with applicable law. In the event of any dispute, both parties will attempt to resolve the matter through negotiation.
02 Eligibility and Age Requirements
To create an account on the 7pp platform and use any gaming services, users must meet all of the following conditions:
2.1 Age Requirement
For users aged 21 and above only. Use of this platform by minors is strictly prohibited. By registering an account, the user confirms they are at least 21 years of age.
2.2 Other Eligibility Conditions
- You may operate only one account in your own name.
- You must use the platform voluntarily and with your own funds.
- Any person who has been permanently banned from the platform may not create a new account.
- Employees of the platform or their immediate family members must refrain from real money gaming.
- Individuals enrolled in a self-exclusion program under a responsible gaming scheme may not create an account.
03 Account Registration and Verification
3.1 Registration Process
All information provided when creating an account must be accurate, complete, and up to date. Providing false information will result in immediate account closure and any balance may be forfeited.
3.2 One Person, One Account
Each person may operate only one account. If the same person creates multiple accounts, they will be identified as "duplicate accounts". In such cases, all accounts will be closed and any associated bonuses and winnings will be cancelled.
3.3 Password Security
It is your responsibility to keep your login details confidential. Please do not share your password with any third party. If you suspect unauthorised access, notify the support team immediately.
Use a strong password and change it regularly to keep your account secure.
3.4 Identity Verification (KYC)
In the interest of safety and security, 7pp reserves the right to verify identity at any time. Before processing a withdrawal, you may be asked to provide proof of identity, proof of address, and proof of ownership of the payment method. Withdrawal processing may be placed on hold until the verification process is complete.
04 Deposit and Withdrawal Policy
4.1 Supported Payment Methods
7pp currently supports the following payment methods: bKash, Nagad, and Rocket. Additional methods may be added in the future.
4.2 Minimum Amounts
- Minimum Deposit: ৳500 — the minimum deposit amount for each method is five hundred taka.
- Minimum Withdrawal: ৳1,000 — the minimum amount for each withdrawal request is one thousand taka.
4.3 Withdrawal Processing Time
Approved withdrawals are generally processed within 10 to 45 minutes. Withdrawals may be delayed if verification is in progress or if unusual activity is detected.
4.4 Withdrawal Conditions
- Withdrawals will only be made to the same payment method used for the deposit.
- Withdrawals may not be processed before account verification is complete.
- The applicable wagering requirement must be met before bonus funds can be withdrawn.
- 7pp reserves the right to hold a withdrawal if any suspicious activity is suspected.
4.5 Fund Security
Your deposited funds are protected through SSL encryption technology. Depositing funds received from third parties or from illegal sources is strictly prohibited.
05 Bonus and Promotion Terms
5.1 Welcome Bonus
New members will receive a 100% bonus on their first deposit — up to a maximum of ৳5,000. A 10x wagering requirement applies before this bonus can be withdrawn.
5.2 How the Wagering Requirement Works
For example, if you deposit ৳1,000 and receive a ৳1,000 bonus, you will need to place a total of ৳10,000 (10 × ৳1,000) in bets before the bonus can be withdrawn. Winnings earned from the bonus will only be withdrawable once the wagering requirement has been met.
5.3 General Bonus Terms
- Each promotion will have its own terms and conditions, which will be detailed on the promotion page.
- It may not be possible to claim multiple bonuses simultaneously — this will be noted separately where applicable.
- Bonus offers may be time-limited; bonuses not used within the specified period will be cancelled.
- If evidence of abuse or bonus hunting is found, the bonus may be cancelled and the account may be closed.
- 7pp reserves the right to change, suspend, or cancel any promotion.
VIP Program: Regular players have the opportunity to be promoted through three VIP tiers — Bronze, Silver, and Gold. The weekly cashback rate differs at each tier. Full details of VIP membership are available on the 7pp Casino page.
06 Gaming Rules
6.1 Fair Play Policy
All games on the 7pp platform are operated on the basis of fair play principles. Random Number Generator (RNG) technology ensures impartial results. There is no possibility of manipulating game outcomes.
6.2 Bet Limits
Each game has its own minimum and maximum bet limits, which are displayed in the game interface. Bet limits may differ when playing with a bonus balance. Where applicable, any bet placed with a bonus that exceeds the maximum bet limit may be voided.
6.3 Technical Errors
Any incorrect payout displayed as a result of a technical error is not valid. In such situations, the affected bets will be cancelled and the original stake returned. 7pp's decision regarding technical errors is final.
6.4 Sports Betting
For sports betting, 7pp's payout policy will apply in the event of event results, rule changes, or cancellations. Betting on all cricket events, including BPL, T20 World Cup, and IPL, is governed by the applicable league rules.
07 Prohibited Activities
Any of the following activities are strictly prohibited, and involvement in any one of them may result in account closure and forfeiture of funds:
- Money laundering or the use of funds from illegal sources.
- Attempting to hack, crack, or otherwise gain a technical advantage over the platform's systems or software.
- Playing games using any bot, automated software, or artificial intelligence.
- Creating multiple accounts to claim bonus benefits (bonus abuse).
- Attempting to win dishonestly by colluding with other players (collusion).
- Chargeback fraud or misuse of the payment system.
- Disrespectful or offensive behaviour toward platform employees.
- Operating an account using a false identity or fraudulent information.
Warning: If any prohibited activity is detected, the account will be suspended immediately and an investigation will be conducted. If necessary, the matter may be referred to law enforcement authorities.
08 Account Suspension and Closure
8.1 7pp's Authority
7pp reserves the right to temporarily suspend or permanently close an account for any of the following reasons:
- Violation of these Terms.
- Suspicion of fraud or prohibited activity.
- Failure to cooperate with identity verification.
- Prolonged inactivity on the account.
- Regulatory directives or legal obligations.
8.2 User's Right to Close Account
You may voluntarily close your account at any time through the support team. An opportunity to withdraw any outstanding real money balance will be provided before the account is closed, however any unused bonus will be considered cancelled.
8.3 Inactive Account Policy
If there is no login or transaction for 12 consecutive months, the account will be marked as inactive. Funds in an inactive account will remain secure. Contact support to reactivate the account.
09 Privacy and Security
7pp handles users' personal information with the utmost care. Our privacy policy is an integral part of these Terms and it is recommended that you read it separately.
9.1 Data Collection and Use
Personal information collected during registration and while using the platform will be used solely for the purposes of providing services, identity verification, technical support, and fulfilling legal obligations.
9.2 SSL Security
All data transmissions on the 7pp platform are protected by SSL encryption technology. Financial information stored on our servers is kept in encrypted form.
For more details, please visit our Privacy Policy page.
10 Responsible Gaming
7pp places the highest priority on responsible gaming. We believe gaming should be enjoyable entertainment — never a source of financial stress.
10.1 Self-Restriction Tools
You can apply the following restrictions to your account:
- Deposit Limit: Set a maximum deposit amount on a daily, weekly, or monthly basis.
- Session Limit: Set a maximum duration for continuous play.
- Cool-off: Temporarily suspend your account for a set period of time.
- Self-Exclusion: Completely block access to your account for an extended period.
10.2 Support
If you feel that gaming is having a negative impact on your life, please visit our Responsible Gaming page and get support through 24/7 live chat.
11 Limitation of Liability
11.1 Gaming Outcomes
Gaming is inherently risky. 7pp is not responsible for money lost in games. Users participate on the platform voluntarily and at their own risk.
11.2 Technical Disruptions
7pp is not liable for losses caused by internet disconnection, disruptions to third-party services, or any other external factors. We strive to keep the platform running without interruption as much as possible, but a full guarantee cannot be provided.
11.3 Third-Party Content
Game content on the platform is provided by third-party game providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, etc.). 7pp bears limited liability for the performance of these games.
12 Terms & Conditions Changes & Contact
12.1 Right to Make Changes
7pp reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, a notification may be sent to your registered email.
12.2 Effective Date of Changes
Updated terms and conditions take effect from the date of publication. Continued use of the platform after any changes means you have accepted the new terms. If you do not agree with any change, you have the right to close your account.
12.3 Dispute Resolution
If you have a disagreement or complaint about any matter, please first contact our 24/7 live chat support or reach us by email. We aim to resolve all complaints as quickly and fairly as possible.
Contact: [email protected] — or speak directly in Bengali via the site's 24/7 live chat.
Have questions? We're here to help
If you have any questions or uncertainties about the terms and conditions, our Bengali-speaking support team is always ready to assist. Contact us via 24/7 live chat or email.
Support Email: [email protected] | 24/7 Live Chat Available